Service

Pre-sales service:

Your requirements-Our solutions-Finalize Your Purchasing Order:Contact us with detailed information on the usage scenario, raw materials for processing, final product specifications, and required production volume for your procurement needs.we Specify the machine type, model, and any other details for customizations.We finalize your purchasing order related to other terms such as payment,transportation,package,plug,etc.

In-sales service:

After deposit,the production will be prepared. Every product we manufacture will be quality controlled at the source,from raw materials selection to final product.To ensure reliable and durable performance.Record testing video and photo for your checking to ensure it is in good condition before shipping.Some quick-wear parts will be sent together with the machine for free.

after-sales service

Our after-sales commitment includes a one-year machine quality guarantee, 24/7 technical support, lifelong spare parts supply, streamlined customs documentation, user-friendly resources, and the option for on-site assistance by experienced engineers. We prioritize ongoing communication and aim to make your post-purchase experience seamless and worry-free.

Frequently Asked Question!

Explore our comprehensive services that go beyond providing top-notch equipment solutions. From flexible payment terms and reliable delivery options to extensive warranty coverage and continuous customer support, we ensure a seamless experience tailored to your unique manufacturing needs.

Equipment Solution
Assist you to choose equipment and design production process flow according to your actual Practical applications and specific requirements.
1 SET/PCS,Differ from machine type.
110V,220V,230V,240V,380V,415V or others customized.
American plug,European plug,etc.based on picture of plug type you provide.
T/T,Western union,Credit card,money-gram,L/C,etc.
EXW,CIF,FOB,CFR,DDU,DDP,etc.
Wrapped by film for waterproof,and then by plywood case in export standard.
LCL or FCL by sea,by sea+to door,by air, by courier(DHL,UPS,Fedex,etc.)
1-3 days ,if there is machine in stock
3-5 days,if in stock but voltage changing.
7-25 days,if special customization,large quantity or production line.
Commercial Invoice,Packing list,Bill of lading,Certificate of origin,or other special.
Machine quality guarantee terms is for one year.
Always providing technical consulting support free of charge.
Supply spare parts for life-span.
User manual in English.24 hours on-line technical support.operation video in details.dispatch engineer to your place.

We will gladly advise you personally

+8613014504187

Machine inquiry